Vision • Experience • Commitment


Alan Miles

My name is Alan Miles. I trade as “Amba”, which is an acronym for “Alan Miles Business Automation”, because that’s my primary focus.

I make the complex simple, and present business processes in a way that is easy to understand. Once any obvious improvements have been made, automation of the processes can provide significant business transformation. Have you considered using more automation in your business?

Piecing together a mosaic of people, objectives, strategy and technology!

It has been stated, "Evolve or die!". Responsiveness to change starts with understanding how your business does what it does best and the external factors that affect it. What sets your business apart from others, and how can that be improved? My part in answering that challenge is in business process modelling - providing a deep understanding of the business, what makes it unique, and how improvements can be made without compromise. Further opportunities for improvement may come through automation and integration.

I invite you to work with me to get a clearer understanding of your business processes and to identify possible areas for improvement.

  Improve the quality of products and services delivered to customers.
  Improve profitability.
  Improve satisfaction – your own, your staff's, and your customers'.

If you need someone who can get their head around how technology can enhance your business, then I’m your man. If it is important to you to get something done, I will work to find the most effective and economic way to make it happen.

I have been a developer in various ways for my whole career, but I have a broader experience than most. For three years recently I was hired as the IT Manager for Kiistone Business Infrastructure Limited a wholly-owned subsidiary of the Open Home Foundation of New Zealand. In that role I was tasked with locating and rectifying the cause of various infrastructure faults. I was simultaneously responsible for the support of 350 users in 21 locations around New Zealand. I was the primary systems administrator for the 52 servers that provided services to users in a Hyper-V Private Cloud hosted desktop environment, and in that role I developed new services to improve systems functionality, before being made redundant. Please take a look at the reference letter I received from Kiistone.

I offer the following services:

  Contract IT Manager. Establishing or upgrading essential business services (e-mail, web, applications, remote desktop).
  Business process modelling, process improvement, integration and automation.  Ask me about it - I can offer a powerful yet affordable business process automation system that can integrate physical systems with manual operations!

I'm a .Net developer using C# for Windows® Forms and .Net Core projects. I can also offer web app development using .Net Blazor and .Net Maui.

  Expert developer with Pick®and D multidimensional databases.
  Role of Product Owner or general advisor in systems development.

I am a good listener, an analytical thinker, an effective communicator, and can be diplomatic when I need to be. I can work with the business owner to create unique solutions to problems and go on to guide a project to success. I get great satisfaction from helping a project succeed and work hard to ensure that this happens. I love what I do and know that what I have to offer is valuable in today’s ever-changing business environment.

For virtually all my career to date I have been a shareholder, director and employee of businesses I have established. So although I am a “technician” first and foremost, I have a much broader perspective and the experience to recognise the complex needs of business. Also, most of the background details I have provided are in the context of working my businesses with many client companies at the same time.

I have the experience to understand the needs of management, and to communicate ideas in non-technical terms to all involved. I like to develop a close relationship with my customers - to be a trusted ally and have the satisfaction of seeing what I do make a real difference for the better. Innovation is necessary in every aspect of business today, so that you stand out from the rest, for the quality, consistency and design of your products and services.

Contact me - I make no charge for my first consultation, and there is no obligation to take the contact any further.  Talk to me - you will not regret it!

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